Roller-Crouch Funeral Home
510 E College Ave, Batesville, AR, 72501
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Arkansas
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Zero stars!! Programs had to be repeatedly corrected. The procession was the most upsetting. The hearse driver drove so fast that many could not keep up. Many did not know where the cemetery was and become lost along the way. One family missed the funeral all together because of the speed. Once confronted he dismissed the family with no care and was rude in his response.”
— Luke Sowell
“Zero stars,disrespectful to family. The family did not ask for there to be no formal procession, it was told to us by funeral home. Hearse driver showed no respect to the family, who most did not know where cemetery was.We missed funeral completely. My husband was to be pall bearer. There is no way this guy could have been respecting traffic laws. He certainly was not respectful to us.”
— Terrie Sowell
“Roller-Crouch Funeral Home staff was a great source of comfort to us as we mourned my mom's passing. They ensured every detail was taken care of. Mark House and all of the staff we thank you for your attention to all of the details and providing mom the service she deserved.”
— Gary Martz
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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