Neptune Cremation Service
7940 W Rifleman St Suite 110, Boise, ID, 83704
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Idaho
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“My brother and I were very impressed with the Neptune office in Boise. Our parents made arrangements with Neptune Cremation a number of years ago and the staff in the Boise office took excellent care to ensure their wishes were met. Terry and Jackie did a great job informing us of the process in a professional and courteous way and it was evident they genuinely wanted the best for our family. The process was smooth and happened just as they outlined. We highly recommend Neptune Cremation.”
— Lyn Huber
“The passing of a loved one is never easy, however the team at Neptune was so kind, caring and compassionate! They not only took care of everything, but did it with grace and integrity. And, if you’re in a position to plan ahead, please consider that doing so is one of the greatest gifts you can leave your loved one. Neptune has options there also. Terry and Jackie are truly the best!! I highly recommend them. If I could give 20 stars I would. Thank you Terry and Jackie 🫶”
— Maryann Burns
“Our family was treated with kindness, respect and compassion. The staff was professional and knowledgeable and supported us well as we navigated the death of both parents this last year. We highly recommend their team.”
— Eve Austin
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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