Legacy Funeral Home - West/East Chapel
255 Eaton St, St Paul, MN, 55107
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Minnesota
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I was smokin a bowl outside and as soon as I walked back in I saw my dead grampa floatin bro it was an evil spirit from vietnam coming back to take back his soul you had to be there it was CRAZY. We later negotiated with the spirit to release him and we all were downing shots and pourin it out for gramps I miss you gramps I hope you found peace. 10/10 would do it again.”
— david duke
“Wish we had Googled before we picked Legacy. Just learned the FTC is suing this company!! And with good reason. We were so upset with the bait-and-switch predatory tactics employed by Legacy Cremation and Families First funeral homes. My mother picked Legacy because she is on Social Security and they quoted her the cheapest price ($895) to cremate her son. After we downloaded and filled out all their paperwork, they sent her an itemized list of additional trumped up charges (see photo), which more than doubled the total. This would be insulting from any business, but preying on an elderly mother at a time when she is grieving her son is just deplorable! Luckily, I stepped in and we found the wonderful Crescent Tide Cremation Services, who charged a fair price of $995 including the crematory fee and everything. No extra credit card fees or charging us for the plain black plastic container the crematorium provides for free. (Legacy wanted to charge us $175 for that!) They were even trying to profit off of the medical examiner fee, which is only $50 in Hennepin county, but they were charging us $95. Plus, they were charging extra for the death certificates, which are $13 for the first one and $6 for each additional one in Hennepin County. And they added a $175 “processing fee” for the certificates! Outrageous and so insulting. AVOID!”
— Ta Borg
“Have never worked with such a person at Legacy! Especially who claimed to have a master. Saksit Vang is very rude! Very pushy! No knowledge of sympathy/empathy for the grieving family. Very difficult person to work with. He made it his time not the family. HE NEED TO RESIGN!”
— Seren Yang
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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