Simpson Funeral Home & Crematory
3912 Electric Rd SW, Roanoke, VA, 24018
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Unfortunately, we’ve needed them twice. They’ve been absolutely amazing. They’re extremely professional.”
— Kyle Tritsarolis
“Horrible and traumatic my father passed away as his only next of kin I was never notified furthermore during his celebration of life I was treated like the outcast by the family I just met that day and even worse by the funeral director in the pastor over my father's service I have no calls of death no explanation the funeral home never contacted me and I never consented to them to cremate him but his youngest brother took over everything and had everything situated and planned before he notified me my name was only mentioned not my last name or my daughters had the funeral home done their job per the legal statues I would have been notified as I'm his only next of kin so now I file a complaint with the board I do not recommend this funeral home at all I went to college to be a funeral director and I know the laws and apparently they need a refresher course and they're about to get one I'm contacting the board filing a complaint and then I will contact an attorney I do not highly do not recommend this Funeral Home”
— Jessica Thompson-Lashus
“”
— Sue Eanes
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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