Oak Grove Memorial Gardens
3712 Cheek Rd, Durham, NC, 27704
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“If I could give a negative review I would. My father's headstone was purchased in June of 2022. They misplaced the draft of what they headstone so it did not get ordered until August of 2022. The headstone was finally placed on his grave in April of 2023. It had a significant typo. I was told it would be replaced at no cost - at the latest of August 2023. It still has not been corrected (October 2023). Sarah will not return my calls or emails. I have left over 10 voicemails and my calls are never returned. What recourse do I have at this point???”
— Tonya Heath
“They need to do a lot better job! Especially keeping the grounds mowed during the warmer seasons and to repair their tire/tractor ruts they make when using a truck/ backhoe during a burial. They have driven over several head stone markers and have broken them in half or worse. They have not replaced any of them or others which when I asked about that issue they said they would send in an order to replace all the broken ones. That was 4 years ago and no action has been taken on their part to fix any of these headstones. Not real happy with how they treat the cemetary grounds or how they respect the markers of the people buried here. When you have to carry your own mower and mow a family members gravesite because the grass is way too high and when too many headstone markers are broken or sunknin because they were run over them it may be time to hire better knowledgeable personnel and new management.”
— Steve Earp
“Great staff who cares for the cemetery as if there family was also buried there. Always helpful when called upon.”
— Jeffery Raustis
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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