T L Pickens Mortuary Services
66 E Utica St, Buffalo, NY, 14209
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
What Families Say
“TL Pickens went above and beyond to ensure that every detail was handled with the utmost respect and sensitivity. They guided us through the funeral process, offering support and understanding every step. The attention to detail was impeccable, and they made sure that the service truly honored the memory of my father.”
— Jeuanita P.
“My love one passed last January. I was having problems finding the insurance information. I found it, but I was treated kindly in the meantime. My love one looked asleep. The staff is very professional. Everything worked out as planned. I would definitely do business with them again.”
— Derrice Harris
“My mom has been passed but I feel Mr. Perkins deserves credit for the work done..he was attentive, answered our questions, made us comfortable and asked what WE needed. That was important to me and my family...He did a fabulous job and I would recommend him to anyone...”
— Barbara Jackson
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you T L Pickens Mortuary Services?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing