Shivers Funeral Chapel
12749 Courthouse Hwy, Smithfield, VA, 23430
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“One of the best firms in the 757. Spacious, clean facility, modern vehicle fleet, and a caring, courageous staff.”
— Ian Winfield
“The staff at Shivers are very caring and compassionate in a time of grief. And whoever the embalmer is they are a miracle worker! My deceased cousin was a literal mess when we found him. The local authorities said that he may have been dead for a few days. His skin was peeling and his stomach was swollen and some of his face was chewed off by the maggots! We were really considering a closed casket and an immediate burial, but the embalmer worked his magic and he looked great! He literally looked like he was asleep! I hope that I don’t die in this manner but if I do I want Shivers to handle everything from the removal to the burial.”
— E W
“I can't say enough good things about this establishment. Rev. Shivers and Mrs. Shivers were genuinely kind, compassionate, and professional during the most difficult time in our family's lives.”
— J B
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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