Ratterman Southwest Funeral Home
4832 Cane Run Rd, Louisville, KY, 40216
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“As nice as the old gentlemen are, they are far past their prime. From the start the older gentleman seemed confused and unable to document anything correctly..he misspelled names, added extra names in the obituary, misspelled words in the $150 sign in memory book, he forgot the book marks we ordered, they played the wrong music, were a nightmare to work with due to his state of constant confusion. After the funeral he basically stalked us until we had our cars loaded, never offering to help, just following us around weirdly. We would never recommend this location for any loved ones.”
— Thomas Andrew’s
“If I could give Rattermans 100 stars I would. They were exceptional with the service they gave my family. My mom past away, with their help with makeup, her hair, everything. With vey painful thing to go through they were there and helped with every detail we had to do. With everyone at Cane Run Road Rattermans I felt the personal concern and help from everyone. They went out of their way to make sure that they made our experience the best it could be. I recommend them very highly. Thank you Rattermans for everything.”
— Cissy Lehr
“It’s been almost 10 yrs ago they took care of my son. I can’t tell you how heart wrenching that is but he happened to die on Good Friday. I couldn’t find ANYONE to pick him up or even talk to me because it was a holiday. Most said call back Monday. Oh Lord. Anyway the call to Rattermans went out late Saturday evening, they went and picked my son up that very evening! Told me not to worry about him they would take very good care (which they did!) and could we come Sunday after church to finalize arrangements? ABSOLUTELY! I thought well they have him and will prob overcharge. No! They didn’t!! I am forever grateful to them. Now I’m going to pre-plan my own. Thanks so much!”
— Tammy Lockard
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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