Rock Funeral Home
1285 Ashley Blvd, New Bedford, MA, 02745
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Amazing service from Rock Funeral home. Funeral director Pam and team (Susan, Nikia, etc) did an astounding job on my father. Our family was very happy to have them work with us. We are forever grateful with their customer service, grief support, love and respect during this difficult time in our lives. Definitely setting up pre-planned services for other family members. Thank you!!!”
— Jeffrey Medeiros
“Rock Funeral home was excellent! They were very professional and engaging which you need at a time of grieving! They are very thorough and answered all of our questions. Our mom passed and they took good care of us! I highly recommend Rock Funeral home! We extend our warmest thanks to them from the BASZAK family!”
— Mary Ann Ponte
“John at Rock Funeral Home worked together with me and my family to find a service that was fitting for my husband. The staff was compassionate and professional while being helpful in every step of this difficult time. I would highly recommend them to my family and friends.”
— stephanie dacruz
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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