1414 Troutman Ln, Shelby, NC, 28152
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Don't use this place. Very careless. They are the company used to help with my grandmother. We had just buried my dad in Feb. His stone was placed mind you very expensive. My grandmother passed which her burial plot was right above him and they knocked over my dad's headstone damaging it cracking and scratching. Sit it up and act like nothing happened. I called to speak with someone and let them know we know accidents happen could they at least line it back up and caulk it back. Spoke with a lady described the 3 workers. She said she would give me a call back and nothing. I asked for little. I could sue and make them pay for the whole thing cracked and scratched thinking it was an accident but nope they are heartless. Do not care about our loved ones property. We have paid someone to try and make it look normal again. It's just a shame cause if it was their loved ones they would be upset. I will just let the Lord deal with their hearts.”
— Casey Ellis
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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