Pierce Brothers Crestlawn Memorial Park and Mortuary
11500 Arlington Ave, Riverside, CA, 92505
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Maricella was amazing during this difficult time. The customer care and support was amazing and she made it easy. Especially with the fact that we live out of state now. Both my parents are buried here now and both were cared for perfectly. Highly recommend.”
— Rhonda Martinez
“I would like to thank everyone who was involved with my mom's service. It was such a beautiful service. There is not enough words to express how wonderful father Pablo was. It was the perfect combination of the mass and personal touches to remind you that it was about my mom. My mom would have been pleased and that makes her children very happy and proud.”
— Liselda Emerson
“For over a year I have been dealing with my mothers grave marker and this cemetery has consistently made errors and FORGOTTEN about my mother completely when it comes to her grave marker. They initially ordered the wrong size picture for her plaque and communicated that to me via text that they will be ordering a new picture. I moved out of state and was unable to check on my mother until I came back to visit 9 months later. And there was no picture!!! They apologized and said it got missed through the cracks somehow. An entire person's memory was forgotten by their team! Very upsetting. However they said they would order the picture again and it would arrive within 3 weeks. It has been a month now and I had my father check on it as I no longer live in California. Still no picture! He spoke to the office and they ordered the wrong size again!! I am very upset and hurt. My mother deserves more respect than this cemetery and team are showing. On top of this issue my mothers flower vase has gone missing TWICE! The first time I communicated with Maricela that I was upset and was given no explanation, I was left on read and ignored. The second time it happened Anthony took over and explained that it might have sank. Either way it is very upsetting that it took so long to get an explanation and because of how many errors and how long things are taking I no longer trust them. I am hurt and upset, this is now the 4th issue I've had with this cemetery and I would NOT recommend burying someone you love and care for here as their staff will not respect their memory. R.I.P Joanne Marie Morales. The cemetery may not care about you but I love you and will always speak up for you.”
— Izabel Morales
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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