Collins Funeral Home
378 Lincoln St, Marlborough, MA, 01752
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Richard has now guided my entire family through their final journeys. From the very first phone call to interment and every step in between, he is warm, funny, present, humble, communicative and most importantly, supportive. This work is clearly his calling - the compassion and care he shows for both grieving families and their loved ones who have passed is truly remarkable. I never worried for a moment about any detail; everything had already been proactively considered and taken care of with the utmost skill. I'm forever grateful.”
— elisa nikoloulias
“I would like to extend my deepest gratitude to Richard Collins and the entire team at Collins Funeral for their exceptional service during such a difficult time. When I had to make arrangements for my brother’s service, Richard was there every step of the way, offering not only his professionalism but also genuine compassion. His attention to detail, patience, and willingness to guide us through each decision helped ease our burdens significantly. The service was beautiful, respectful, and truly honored my brother’s memory. I couldn’t have asked for a more supportive and caring person during this challenging time. Thank you, Richard, for everything.”
— Alejandra Silva
“My experience at Collins funeral home was absolutely wonderful. I can’t thank Richard enough for how great he was with me and my family during this difficult time. I can’t say enough of how helpful, supportive and kind hearted he was to my sisters and I during the loss of our dad. Thank you so much Richard for all your help to ease the burden. My father’s service was exactly as he would wanted. Highly recommend Collins Funeral Home!!”
— Maria Quinteros
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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