Erie County Cremation Service
873 Abbott Rd, Buffalo, NY, 14220
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,368–$10,595. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“So glad I found Charlie Castaglia and his team as things went much faster in Hospice than we expected for my late husband . From pick up from our home to carrying the cremains to the car for me , everyone we encountered was kind, professional and compassionate in a way that made us feel both that they knew and loved my husband as we did — and that it didn’t matter at all that we had a tight budget . They represented to my daughter - here from Virginia- the best of the old school Buffalo family businesses I grew up with many decades ago. I am so glad they will be there for her when my time comes . An exceptionally positive experience in the most difficult of times. My husband passed on a Monday morning and we had everything we needed ready to go by Wednesday . Remarkable .”
— Judi Mohn Griggs
“The staff here are very respectful of the families. Very professional. Even when they had to come out in the middle of the night, they were very friendly and very sympathetic. Thank you for making the most difficult time, not any harder. Compassionate.”
— Sue Fleming
“The staff is very kind and polite. Scheduling services is done by appointment and they walk you through the process and fees associated with the cost of providing the necessary services required for the deceased. A chaplain can be provided for an additional fee and there is a gourmet coffee machine available free of charge.”
— EDWARD SMITH
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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