A A Rayner and Sons Funeral Home
5911 W Madison St, Chicago, IL, 60644
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I recently went service on Nov.28th 2025 for my bestfriend/sister. I went to pay my respect to her grandmother. My feelings were hurt because I felt as if I missed it. I did miss it. The service was suppose to be from 10-11 and 11-12. When I arrived at 11:20 the service was completely over. I remember growing up knowing from family that they give nice services. From everyone who had attended said there wasn't an hour viewing and the service was exactly 20 minutes and the music wasn't working. For some it's hard to plan and make arrangements for love ones. This was ridiculous and unapologetically wrong..The family deserve some money back”
— Lavita Redmond
“I used A A Rayner and Son Funeral For my precious and beautiful daughter that was called home last week way to soon. We were treated with respect and dignity. They treated us like family. Took out the time to explain to us every process of the way. They was on time and everything went seamless. I really appreciate the wonderful job they did for me and my family. I am very satisfied with their service and I will recommend their services for all Funerals services Annie Phillip”
— Annie Phillips
“My grandmother Ms Howze was placed in the wrong casket. I went down in the basement where the caskets are and a price tag was on the casket my grandmother should have been in. The price they listed was almost a 100% markup. Although they corrected the matter, I never received an apology. During the viewing while the family were grieving one of the funeral home staff brought us a stand up floral arrangement. Minutes later he came back and took it without any explanation. A family member asked what was going on and he stated it was for someone else. Minutes after that they brought it back and said they were giving it to us. The next day after the service they took it from us again! The staff was not personable at all!”
— Renee' Williams
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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