House of Angels Funeral Home
1928 34th St, Lubbock, TX, 79411
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The 2 ladies in-charge kept confusing instructions for my mother's cremation. They obeyed instructions from another family member who had no longer PoA but would not accept my Irrevocable PoA. And I was the one paying for the services! On top of that, they screwed up my mom's ashes with the people who actually do the cremation. They called me to explain and offered me $150 to compensate for mishap! We have no idea if the ashes we received are indeed my mom's. The minimum they could do would have been to refund the entire money. We do not care about the money. But death of a loved one is to be handled with care and respect. My mom didn’t receive either. It broke our hearts. Mom was 98 years old. We are considering possible legal action. But for the moment, we want the general public to know, protect their loved ones, and avoid them. I do possess documents reflecting everything that we went through with this business.”
— Kathleen OToole
“I highly recommend House of Angels Funeral Home. They were so very helpful and supportive in our time of need. They were very compassionate and never tried to sell us on something we did not want. They answered all of our questions and went out of their way to help with our unique circumstance. Everyone was very nice and professional. Wanted to give a shout out to Rebecca for going above and beyond!”
— Rhonda Bonney
“Great business to deal with and truly compassionate. Their entire facility is very nice and professional. They don't rush you for information and their rates are very reasonable and they very responsive. It really helps that they have someone available to answer their phone 24hrs a day. I would definitely use them again.”
— Zee G
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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