C. Dr. Mier 3523, Sector Centro, 88000, Nuevo
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Very good service and excellent facilities, highly recommended...”
— AARON ALFREDO CANDELA
“Don Luis y todo su equipo fueron tan atentos, profesionales, y comprensivos. Nos brindaron todo su apoyo y cooperación para los trámites y cremación de mi papá. Mi familia y yo altamente recomendamos a la Funeraria Hernández. ¡Infinitas gracias!”
— Paola Garcia-Silva
“Excellent service was provided to us on March 23rd and 24th by Mr. Juan de Alejandro Gomez. The whole family is very grateful for the excellent service, very nice and elegant facilities, and the entire staff very friendly and attentive. Thank you very much for everything. I highly recommend this place!!”
— Yessenia
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Funerales Hernández Nuevo Laredo?
Request a correction“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.