Bacon Funeral Home

“I am extremely disappointed with the customer service I have received. I have called and messaged multiple times, yet Maria has never replied to my messages or returned my calls. It is clear she recognizes my number, because as soon as I reach out, I am ignored. The death certificate is still not ready, and I have been left completely without updates or assistance. This situation is not only frustrating, but deeply unprofessional—especially when dealing with something so sensitive and important. The lack of communication and accountability is unacceptable, and this level of customer service is truly terrible.”

— Patricia Asturias

“I deal with multiple funeral homes a week. This is by far the worst of the worst. They drop the body and leave. They don't work the funeral at all. They are merely a body transport company. I wouldn't recommend them to my worst enemy. Zero empathy for the family”

— Bee Jay Glosson

“I recently had the misfortune of having to look for a funeral home due to the passing of my sister-in-law. My mother gave me the information for this funeral home and I called. I was put in touch with Ms. Maria who answered all my questions over the phone. I have never done this before so naturally, I was lost. We needed to send my sister-in-law to El Salvador for her final resting place so this added to the confusion. Maria quickly sent me the forms needed for them to pick up my SIL. The appointment to come in and make arrangements was made expeditiously. At the appointment, Ms. Maria was very patient with us. She answered everything we needed to know. At the time of the appointment, she told us my SIL would be in El Salvador either Tuesday or Wednesday of the next week. Ms. Maria even gave us the information for a catholic church in the area since my SIL was here visiting when she passed. The day of the funeral here at the catholic church, Bacon funeral home showed up right on time. They were so compassionate with us. And the preparation....FLAWLESS!!! She looked like she was sleeping. Which was such a relief since we still had to send her back home for her mother to see. All the necessary paperwork was sent promptly to the funeral home in El Salvador and arrangements were made for transport. Just as Ms. Maria said, my SIL was in El Salvador the following week. I just want to thank Ms. Maria and all the workers who made it possible for us to lay our family member to rest as soon as possible. I don't know what we would have done without you all. On behalf of myself and the entire family, thank you from the bottom of our hearts! 🩷🩷🩷”

— Brenda Reyes