Rouse Mortuary Service & Crematory
2111 Dickinson Ave # N, Greenville, NC, 27834
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“GOOD PEOPLE, DOING GOOD BUSINESS! I walked in to Rouse's office unannounced the day of my father's passing. Cliff was a sweetheart, very empathetic, & helpful. Raleigh was on top of the logistics, follow-up, and very kind. The younger guy with long hair seemed to have all the right answers. I appreciated the transparency in pricing, soft human touch, & simplicity. Rouse, thank you for taking care of my father!!! (Note: Prior to visiting Rouse, I stopped a different funeral home and the experience was night-and-day in comparison to Rouse. The other funeral home had zero empathy/ emotional intelligence, and they wanted to charge me 2x what Rouse charged.)”
— R Rios
“The staff at Rouse were exceptional at such a tough time in my life. They were extremely kind and took wonderful care of my Dad. The Rouse team made a difficult time a bit more bearable with their care and attention.”
— Revelry Rider
“We spoke to Briley when we first called and automatically knew this was who we were using. Briley went above and beyond for us to help with understanding the process as well as getting answers we were unaware of. She did all this before discussing payment or asking us to even to commit to using them. Mrs. Linda was very friendly as well. Honestly they made you feel like family instead of just another customer.”
— selena phillips
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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