Northern Illinois Funeral Services
31632 N Ellis Dr UNIT 209, Volo, IL, 60073
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,620–$8,240. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I want everyone to know how well Cathy. Daniel and her team take of your loved ones. We just a service for my mother and we couldn’t have been happier with her care and professionalism. The service was lovely and all those that she works with from the flowers to knowing everyone else in this business makes everything seamless and relaxing for you and your family. You will truly get a five star service when you choose Northern Illinois Funeral Services. Thank you again Cathy making my mothers service a true celebration of life ❤️❤️❤️.”
— darrin kick
“Cathy and her team are great! Professional, prompt, and personable. The make an overwhelming situation much easier to manage. They have now helped with two of our family members in the last three months. Highly recommend their services!!”
— Jessica S
“Our family recently lost our beloved father to the virus and our experience with Cathy at Northern IL Funeral Services was nothing short of stellar through every phase. This is a family owned and operated business and Cathy is the President and director, yet she still gave us her cell number in case we needed to reach her off hours with questions or any concerns. Clearly their services are in great demand right now and they can barely keep up yet still she never once made us feel rushed or a bother. We cannot thank them enough for treating our hearts with tender respect during this most difficult time and thank them for their most-essential service.”
— Haute Mama Hammond
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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