Anniston Funeral Services
630 S Wilmer Ave, Anniston, AL, 36201
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I don't understand why you can't give them a zero. I did not pick this funeral home for my father's funeral however my family members did. This is the shadiest business I have ever come into contact with. I cannot get anybody on the phone in regards to a payment that was made during the initial contact of this place. I'm that I'm trying to check on that so I can continue to pay for his funeral service. I can't get anyone on the phone. I talked to Venetta a few times until communication broke down and I stopped hearing from her. I reported this place to the better Business bureau let them deal with it.”
— A C
“They truly do not care about customer service or the family. I called 8 times leaving messages twice in a 48 hour period. Never returned my call. When my family got to the church, visitors were allowed to sit in pews and family members, my great aunt’s grandsons their spouses, granddaughter, great nieces and nephews had to stand while random people who were not family members were not asked to get up per protocol and allow family members to sit. Second relative to use their services in 8 months and I just keep asking why. If it was possible to give zero stars after the service today, I would.”
— DeKoslyn Robinson
“If you think customer service is important during your time of grief DO NOT use AFS. They are not organized at all, the office staff is terrible. They have an answering service and will not return calls, you will make several trips to the office just for them to tell you come back after 1 or come back after 3. Misspellings throughout the obituary. The owner will not talk to you but he will take your money only to report the death of your loved one almost a month later so don’t expect a death certificate. Do yourself and your loved one a favor.. STAY AWAY!!!”
— Kristi Hollinquest
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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