Kenneth W. Poe Funeral & Cremation Service
1321 Berkeley Ave, Charlotte, NC, 28204
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I never thought I would leave a 5 star review for a funeral home. But, Andrew was good enough to actually make that happen. He helped us at every step, and made sure things were completed correctly. Grateful.”
— Kathleen Walsh
“Compassionate and Genuine Unfortunately, I've had to make final arrangements for family and friends many times in my life, but I have NEVER had such an incredible & pleasant experience. They were compassionate and caring while taking care of EVERY detail. While it's a little indelicate to mention costs at a time of death, their rates are transparent and reasonable. I will be using this service to make my own final arrangements as well as my spouse.”
— Steve Nichols
“Andrew did a superb job on our fathers arrangements. He guided us through everything from the Pastor to the flowers, and we could not have been happier with his services. This is a first class establishment, I highly recommend them.”
— KIM WILSON
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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