Chapel of Memories Funeral Home & Cremation Service
12626 Woods Ave, Norwalk, CA, 90650
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My parents prearranged their funeral arrangements 23 years ago. My dad passed away in 2005 and my mom just passed away this month. Our family couldn't have been happier with the excellent customer service at Chapel of Memories. From the initial visit with Alicia to make the final funeral plans until our mom's memorial service, everything went perfectly. The staff was very attentive to the Chapel service as well as the graveside service at Rose Hills. A special thank you to Alicia, Giovanni and Anthony for their services and support. We will gladly recommend Chapel of Memories to other families that need their services.”
— Susan Perry
“We had my Mom’s Viewing and Funeral Service at Chapel of Memories and everything went smoothly as we had planned and hoped for. The facility was beautiful, clean and well maintained. Staff were very friendly, helpful and considerate of what we were all going through. They kept asking us if there was anything they could do for us or needed, also the day after the Service. We are very appreciative and grateful for their help. Thank you Robert and Sarah.”
— Audrey Garcia
“When my husband passed, all I could think of was the usual clichés- denial, it's all a dream, it can't be true, but it was. I was scared. What do I do next- how do I plan for his needs? It was all too overwhelming. I remembered awhile back, my niece's mother-law experienced what I was now going through. I remembered too that she found a good place to help navigate a beautiful closure to her loss. I called the same mortuary and made an appointment. I met with Robert, although I trust all of the staff members here would have been equally kind and thoughtful. I appreciated Robert's demeanor and knowledge as he offered answers to questions, and his guidance as to the steps to be taken to complete my husband's "going home". Robert handled everything, and I no longer felt scared- I was in a safe place. The Chapel of Memories provided comfort, and peace of mind, and a knowing that all will be well. I am so grateful. Charlene”
— CeCe Cee
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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