Russell Funeral Home
822 Carl Russell Ave, Winston-Salem, NC, 27101
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The Russell Family has provided Funeral Services for most everyone that has passed in our family for the last 40 years. We are grateful for their the skill, care and presence in our community.”
— James Garner Jr.
“Great work, the Russell family are my closet friend, I would recommend their service to anyone in need of great,professional service. Well deserved 10 stars if it was possible. Totally understanding, caring and professional services. Well done always!”
— James Miller
“A year ago they took care of my mothers cremation and they were just as nice as they could be! And yesterday i had car trouble and i was walking past their establishment, i was looking for a safe place for my ride to come and pick me up and (their distance across their parking lot couldn't be more than a hundred feet ...at least.) A gentlemen in a black suit pulled up in a black GMC, and rather than asking if he could help me not knowing if i had a family member in their establishment or anything like that... He proceeded to scream that it was private property and then tried to move towards me as if he was going to grab me. And when I had let him know that i would defend myself if needed, he immediately got out his phone to either to call the cops or to have some one help jump me. I continued on my way the last 10 feet on their property. If this is the way they behave when people are just passing by their establishment i could just imagine how they behave with our loved ones :(”
— David & Kimberley Mathis
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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