Wayrynen-Richards Funeral Home
1800 Florence Ave, Butte, MT, 59701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Montana
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
What Families Say
“Amazing customer service Very professional Patient and Caring Provided great advice from start to finish. Helped us to find a good plan that fit our needs and pocketbook. The funeral home is beautiful and spacious with a wonderful space for services and devotion. No pressure just honest advice.”
— Michael Cunningham
“I was reminded of this awful funeral home from the recent legal case going on in the court system where this Funeral Home left the body to rot somewhere and so the family was unable to view the body. They also did this to our family member several years back. We were told that the body had been left in a hot location and was no longer viewable, and they wanted us to immediately cremate our family member and never get to view them again, we refused and called another funeral home, who then retrieved our family member and said that Wayren Richards were lying, and our family member was viewable. Like the court case going on, an autopsy was involved. I believe this Funeral Home covers over falsified autopsy reports for the police. Do not trust this company with your family.”
— Cheri Fennell
“John and Kirk are the epitome of first class! Having handled several services in last few years on our family members. They know how to put some sunshine in and otherwise gloomy time. We would be honored to have them take care of us when the time comes. They are very professional helping handle everything with respect.”
— Sandra Counter
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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