The VanZantwick Chapel of Sytsema Funeral & Cremation Services
620 Washington Ave, Grand Haven, MI, 49417
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Craig and his team served us so well and paid attention to every single detail. I would highly recommend them as they know this community well and care for you like family. We will be forever grateful for the work they did on behalf of our entire family, but especially for our Dad.”
— Kerri Stallmer
“⭐⭐⭐⭐⭐ I am a second generation funeral director and funeral home owner in Michigan. I had an amazing experience working in tandem with Todd Systema at his VanZantwick Chapel, Grand Haven, MI - as we served a family together. His staff was incredibly friendly and attentive, ensuring that every detail was perfect. The atmosphere was welcoming, and the facilities are top-notch. Everything exceeded my expectations as fellow colleague and the cleanliness of the funeral home was first rate. I highly recommend this funeral home to anyone. Systema Family is definitely an asset to their community.”
— Barry Purse
“Sytsema Funeral assisted our family with the arrangements of the Funeral and Beautiful Celebration of Life for our father Eugene Polak. Brian Sipes and the Sytsema team were Very Kind and Compassionate helping us maneuver through this difficult time. We felt they listened to our wishes and were available whenever we had any questions. We are Grateful for their service and how they made this about our family and didn't make this process feel like business transaction.”
— C ED
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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