Roan Family Funeral Home
167 Main St, Pembroke, NH, 03275
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in New Hampshire
$2,869 – $9,025
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,869–$9,025. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“You never know how much you need until you need it. The Roan Family took care of our family when we didn't know what to do or how to do it. Knowing that our mother was in this home following her sudden passing was a priceless blessing. Katie and Tessa were compassionate, accommodating, and efficient at a time when we were shaken and in need of care like never before. Thank you very much for your support and service.”
— Chris Law
“The Roan Family Funeral Home has been nothing short of exceptional. Their compassion, professionalism, and attention to detail showed in every interaction. They went above and beyond in every possible way, offering support and genuine care during such a difficult time. There are truly no words to express how grateful we are for their help.”
— Mike Lowell
“We didn't even had a funeral home plans set up because we were not expecting my mother to pass this soon. We worked with Katie on planning my mother's cremation and burial arrangements with in two days. We didn't have a lot of information about the process or even where to start, but I feel like we made all the right choices because Katie helped us understand everything, answered all questions honestly and gave advise as needed, and truly took a lot of the mental and physical stress off us. I was extremely impressed by the level of knowledge and professionalism The Roan Family has to take the lead when we just didn't know how to accomplish this type of service. From the service and care to the personal follow up they gave us really felt so comforting like my family was their priority. Roan's Funeral Home and Family is 100% highly recommended!!”
— Robyn Cushing
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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