Dodo Mortuary, Inc.
199 Wainaku St, Hilo, HI, 96720
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,618–$11,380. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“As my family and I made plans honor my father’s wishes to have them buried in Hawaii because it was their favorite place to visit. As it was going to be a Military burial Dodo’s was there to make all the arrangements for us. As all 35 children, grandchildren and great grandchildren were coming from the state of Illinois area, it was all their hands to organize for us. The whole family was so pleased with how the ceremony went which helped put them at ease. As we never met them in person they still after it all they called me to make sure everything went smoothly. I thank them for all they did for me and my family.”
— Ed Roucka
“I have the greatest respect for Dodo Mortuary. They helped my family as we decided how to care for our loved one who had passed. Gavin was patient and very responsive. He made the process very easy for all family members. I see he has quite a fan club in these reviews...! I would work with Dodo again because they treated us so well.”
— Lori Erickson
“The most terrible experience of my life, not simply the loss of my father but the way we've been treated postmortem. The management of Dodo Mortuary is clearly in the business of money above all else and any consideration beyond a simple, expensive and marginal service is lost to their relentless profiteering. You will be emotionally abused at the time you're most vulnerable and they get away with it. They are without ethics or morality! You are warned.”
— Howard Welcher
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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