Cabarrus County License Office
2192 Kannapolis Hwy, Concord, NC, 28027
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I visited this DMV location today. What a pleasant experience!! I anticipated being there for upwards of 3 hours. I arrived around 12:56pm and received a ticket for me to return once called. I was told I was able to wait in my car, which I did. At 1:20pm, I received a text to wait in the lobby. At 2:20pm, I was called to my selected station. The staff who assisted me, Amelia, exceptional customer service. I was able to go in and apply for my REAL ID, without having to stand in line for hours. It helps that you go prepared with all required documentation!! Amelia was simply awesome. There was another lady who helped/checked me in. I didn’t get her name, but she was also very helpful and friendly. Best DMV I’ve been to in NC thus far!”
— Latoya Anson
“Chandra & Amelia were amazing!! GREAT customer service! I moved from Florida 3 weeks ago and needed to convert my license and my son's license to a valid NC license; these great ladies were both so helpful and implemented the process with ease, and went WELL ABOVE AND BEYOND the task at hand. A phone call had to be initiated between Florida and North Carolina DMV offices to clear up and update a outstanding issue with a permit upgrade for my sons license. They got everything cleared up and quickly processed my son's license transfer promptly!! I had a 1 p.m. appt on a Wednesday afternoon and there was NO LINE or backup!! Thanks so much Chandra and Amelia for such a wonderful transaction!! Great service! Very personable and courteous!! I enjoyed my visit!! 🙏”
— L T
“Incredible experience at the DMV today. I normally abhor coming in person but they made the process quick and easy. I was able to get in and in less than 45 minutes without an appointment for a REAL ID. special shout to the lady at the front desk and booth number 1. You both were friendly and super kind!”
— C M
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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