Palmer Bush & Jensen Family Funeral Homes Lansing Chapel
520 E Mt Hope Ave, Lansing, MI, 48910
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The way we were treated by the OWNER Sarah was disgusting! She showed 0 compassion or empathy for our loss. All she cared about was closing her doors at 5pm!”
— Dawn Burton
“The staff were great. My sister prepaid for her funeral thru Palmer Bush. The arrangements made went off without a problem. Thanks to you all for making a difficult time peaceful.”
— Frank Shinn
“The friendly and compassionate staff at Palmer Bush & Jensen Family Funeral Homes has been a true blessing to our family, and that of many of our friends. No detail is missed, and in each case I have been involved with them, they have been nothing short of exemplary to deal with. I have, and will continue to refer anyone to consider using their services. It is so nice to work with a local, family run Funeral Home that still cares about their customers and community more than just their "bottom line." Thank you Al Jensen and your whole staff.”
— Bill Lynch
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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