Ballard Family Mortuary-Kahului
440 Ala Makani St, Kahului, HI, 96732
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,618–$11,380. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Losing my brother hurt me to my core and the process of planning the next steps were not easy for me. Ballard Family Mortuary-Kahului showed so much respect and empathy towards my situation. They worked with me and created a beautiful moment for my family, friends, and I to spend the last few moments with him before cremation. I truly appreciate how they made this sorrowful situation an experience that I will always cherish.”
— Zandra Maldonado
“Mahalo! to all the amazing staffs at Ballards you’re all phenomenal! You’ll went above and beyond for our dearest mother Naomi Kuailani. Truly blessed and grateful Trina Kuailani and the rest of our entire Ohana”
— Trina Kuailani
“Ballard Family Mortuary is the best, I have 3 funeral with them and definitely will be using them in the future, helpful and all, 2 words THE BEST”
— Talumani Finau
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
Are you Ballard Family Mortuary-Kahului?
Claim your free listing to receive the families we connect you with, show your services and pricing, and partner with MedaSynq — at no cost.
Claim your free listing