Dugan Funeral Home and Crematory, Inc.
51 Asper Dr, Shippensburg, PA, 17257
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Unfortunately, my experience was very disappointing. During an extremely vulnerable time, the service lacked empathy and sensitivity. There were significant communication failures, delays, and a lack of transparency regarding the services provided. Situations like this only add to the family’s distress. I would not recommend this service.”
— Susan Littleton
“Words cannot express the gratitude we have for Dugan Funeral Home. The staff was very compassionate and helpful during our times of loss. My family has used Dugan Funeral Home for many years and we sincerely appreciate the compassion and guidance they offer. The staff is very knowledgeable and caring, making the arrangements much easier on the family.”
— Jo Yeingst
“Dugan Funeral Home has been there to help many of my family members and myself for many years in a very professional way. Excellent with pre-planning Funeral arrangements, taking care of purchasing cemetery lots and gravestones, being there at the time of passing, meeting with family to carefully go over arrangements, conducting Funeral services, taking care of burial, providing important material in dealing with grieving, and in contact with followup. Thank You Allen and Kitty Dugan, along with all your family. Thank You Gabriella Beiber for your time, kindness, care, attention to details, and professionalism in the recent passing of my sister. Very grateful and appreciative of your services.”
— Terri Klinedinst
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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