Cravens-Shires Funeral Homes
3431 Coal Heritage Rd, Bluefield, WV, 24701
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I didn’t pull out into oncoming traffic. To my shock a gentleman was behind me flipping me off and yelling. So I returned to the favor and continued to wait for traffic to clear So I can continue. The driver than proceeded to dance while flipping me off, tried to cut through and into oncoming traffic etc. I was thinking this man is insane. It was to my amazement that I see this funeral homes name on the side of the transit van. I just really hope no one had a loved one in that vehicle. He not only put himself, myself and others in danger but possibly a decedent as well. I would expect much more professional behavior from a man that is responsible for someone’s loved ones and getting safely from point a to point b. Honestly what is 45 seconds of waiting versus putting them at risk and can only assume this behavior represents the establishment”
— David
“On behalf of our family, I would like to thank Cravens-Shires for going above and beyond to help provide our family with compassion and support during a difficult time being my father resided 8.5 hrs from his final resting place. Craven-Shires took care of ever aspect and kept us informed with each step and process. We couldn't have provided the service we would have wanted without Craven-Shires. Please know when a difficult decision needs to be made Craven-Shires is able and will provide your family with the love and service they deserve. Thanks again for everything you have done to ease our concerns. Thank you. God bless.”
— Harold Cyr
“This funeral home has taken care of the services for both my mom in 2005 and my dad in 2017. They are great, with the perfect amount of professionalism, as well as compassion. They are also honest with the money aspect of things. Thank you for being an honest & compassionate company.”
— Cristy
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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