Norton, McKinney & Lawler Funeral Home and Cremation Services
53 Beech St, Framingham, MA, 01702
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“I would like to thank Brain, his wife and staff for the beautiful display they had for my sister Peggy Gavin on October 18, 2025. Brian was so easy to talk with when I was all over the place trying to figure things out to make sure her Celebration of Life would be exactly the way she had wanted it to be. He listened to everything we wanted to show who Peggy was. We dropped off personalized items and his wife displayed them all around the rooms so beautifully. We were all surprised & in awe with their special touches they displayed of Peggy. From the very beginning of pre-planning, the day his son picked her up at Nursing Home after her passing, then meeting with Brian again several times to make sure I was happy with everything to the actual day of the service, Brain was very professional & at the same time became a friend. The day was beautiful, so many stories shared, he kept us well hydrated with water, lots of tissues for tears and peppermint life savers when our mouths were dry from talking so much. The escort from the Framingham Police Dept. to St. Stephen's Cemetery was very much appreciated for those who did not know the way. We grew up in Framingham & our parents were laid to rest with Norton's Funeral Home. We started our pre-planning before Brian took over, the transition went very smooth & felt like Brian was there from the very beginning. Thank you again for making a very sad day such a tribute to my sister Peggy. It truly was a wonderful experience & I would highly recommend them when the time comes for your loved one to be laid to rest. Mary Anne McAlister (Gavin)”
— Mary Anne McAlister
“The staff at Norton Funeral Home was extremely thorough and very thoughtful during our families time of need for our fathers arrangements. Doug, Bob and Vicki are attentive and friendly. They made a most difficult time much easier. Thank you to Doug, Bob , Vicki and the entire Norton staff.”
— Peter Tessicini
“At such a difficult time in our lives, Brian and his staff made us feel like family. Everything was taken care of in a caring and professional manner. The services they provided went above and beyond what was expected!”
— James Ahearn
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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