Striffler-Hamby Mortuary - Phenix City
3770 US-431, Phenix City, AL, 36868
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“I could not except more professionalism out of Striffler-Hamby. The director helped me with details I could not handle with the loss of my wife. The staff and the Deacon did a fantastic service for my family that we will never forget. Thank you very much for your help and support when I needed it the most.”
— Mark Olson
“They were very professional and very nice. I understood everything they explained to me and answered any questions I had during. Sherry Lesesne got me all the resources I needed and helped me pick a plan that better suited me for when I do happen to pass. It takes all the anxiety out of wondering if my family can cover the expenses. I highly recommend them to those who wonder what the can do now for their later in life passing.”
— Alix Burns
“With the unexpected passing of my Dad, Mrs. Woodall made a stressful and tragic time so smooth. I was a wreck until speaking with her. Somehow I knew everything was going to be ok.... Thank you.... For EVERYTHING!!!”
— George Bradley II
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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