Arch L. Heady and Son - Cralle Funeral Home and Cremation Services
2428 Frankfort Ave, Louisville, KY, 40206
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,121–$6,671. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Sam (and everone) are professional, compassionate and caring. My mother passed near Christmas and Sam took great care in keeping me informed about possible delays due to the holidays with regard to the issuing of her death certificate. Their funeral home is traditional, beautiful and serene with only single showings/ceremonies. I highly recommend using them for a worry free, respectful and beautiful celebration of your loved one's life.”
— Cathe' Holley
“Highly Recommend - Professional & Caring Our family has used Arch L. Heady for decades, and they consistently deliver exceptional service. During a very difficult time, they were professional, caring, and made the entire process as seamless as possible. While discussing finances can feel insensitive, their transparency and clear communication were appreciated. Highly recommended for anyone in need of funeral services.”
— Margaret “ReeReeKey” Carranza Garcia
“Not that I have much experience with funerals, but I can't imagine how the service and level of detail could have been any better. Brad was the consummate professional as he guided us through every step. The procession from funeral home to church to cemetery was well orchestrated and on time. Everything was handled with incredible dignity and care. Brad was on top of the entire event while also being extremely personable and understanding of our pain. He sought to understand the dynamics of our family to ensure inclusivity and comfort. No request was unanswered. That he was able to arrange the Churchill Downs bugler to play taps and then call to post (dad was a Navy veteran and a thoroughbred owner) was above and beyond. Overall the experience was professional while also very heartfelt and compassionate. Couldn't have asked for anything more. Thank you!”
— Brian Noyes
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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