San Bernardino County Coroner
175 S Lena Rd, San Bernardino, CA, 92415
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,244–$10,202. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“He told me he doesn’t service the community. A. Fonzi #3147 San Bernardino County Sheriff Deputy harass me for a traffic citation to meet his agency quota. I believe he should be relieve of his duty for targeting an Asian American that’s Vietnamese. He intimidated me and I feel threatened when he is patrolling the street.”
— Dragon
“If you are estranged from someone and you are the next of kin be prepared for how horrible this experience will be. Word of mouth said they need me to contact them. I was was told by the representative that- they did, what ever they wanted and they did not call me. Nor do they need anything from me. Good luck. .......................................................... So I got a phone call from Alyssa, she is the investigator handling the case. Let me tell you that conversation was absolutely night and day. I hope person I talked to get a new job. I can't imagine this is an easy job. However, Alyssa was amazing and I appreciate her. I had to stop her in the start of the phone call because my guard was up from the last guy and tell her how amazing she was.”
— Bobbie James
“How can you all do this to our loved ones? This state agency destroyed my brother’s body and ensured we could not view his corpse. The funeral director said he has never seen such mishandling or remains in 30 years as a mortician.”
— William Howery
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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