Celentano Funeral Home
424 Elm St, New Haven, CT, 06511
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $3,119–$9,810. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“If I could give zero stars I absolutely would. Let me just start off by saying this is by far the worse customer service I've ever received from a funeral home. The director was drunk my with my family's service. Blerting out personal confidential information about other families services that were payed for. Absolutely foul. Being charged for things we never received. Called to set up an appointment to discuss bill was told I'm lying about things on our bill that we were charged for. Stay far away. Absolutely disgusting”
— Cheyenne S
“Bill (R.I.P) & Mark took great care & compassion during my mom's funeral. They took the time to LISTEN & explained every detail clearly & they made the entire process very memorable and comfortable. Abiding by the "Golden Rule", I highly recommend this firm to those in need.”
— FrankandEve Quadrino
“Many thanks to Mark and Celentano Funeral Home for the care given following the recent passing of a loved one in another state. Mark's attention to the family's various needs was of great comfort and much appreciated.”
— Todd Bussert
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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