Billow Funeral Homes & Crematory
1907 23rd St, Cuyahoga Falls, OH, 44223
License #-4056
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The funeral director said all of the right things and when there were mistakes he was quick to fix them. The problem is there were too many. The obit had my dad’s name misspelled, the announced date of the service was instead the date of his death. The obit did not go in on Sunday as promised. The director took responsibility but the obit didn’t go in until Wednesday. The address of the church was incorrect and lastly although the services were prepaid by my parents 20+ years ago we were presented with a $3500 bill. When confronted, this was also a mistake and the real amount owed was $605 for ancillary things we requested. Had I not challenged this we would have over paid by a lot. Nice people but too many errors at a tough time. The last thing seemed sketchy. Can’t ever be sure but it was a very bad look. My siblings and I will prepay elsewhere.”
— Randy Crane
“Taking care of the final arraignments of a deceased loved one is never a pleasant experience. However my experience with Billow's Funeral home was all very positive. They help guide you every step of the way and are kind and supportive at all times.”
— Susan DeWitt
“Being able to work with Billow, both Stacey and Nathaniel, during this difficult time was a blessing in disguise. It's hard enough to make sure that we were doing everything right for our mom, yet with their help and support, I think our mom would have been proud. From the planning, to the funeral home, the staff, and the continued care and support after has been more than we could have imagined. From myself and my family we would like to thank everyone at Billow for helping to honor our mom.”
— Cathy Zelenak
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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