Lupton-Millard Chapel
7233 Delmar Blvd, University City, MO, 63130
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The team was professional but more importantly kind and thoughtful of what I was experiencing. Every opportunity to explain, gently take care of the business aspect, or go beyond their normal expectations was greatly appreciated. When you need a team to help carry you through the difficult task of honoring someone you loved dearly, they will work with you at your pace and take care of things you hadn’t anticipated. It is a calming and beautiful environment to be able to relax and trust their talents.”
— Becky Dawson
“Lupton–Millard Funeral Services provided exceptional professionalism, quality care, and genuine compassion during one of the most painful seasons of our lives. From the very first interaction, their team handled every detail surrounding my sister, Charita, with dignity, grace, and deep respect. They were not only highly professional, but also profoundly human—present, attentive, and patient in moments when our family was grieving and emotionally overwhelmed. Their level of care went beyond logistics. They listened, guided us with clarity, and ensured that Charita was honored beautifully and thoughtfully. Every step was handled with excellence, sensitivity, and compassion, allowing our family to focus on grieving and loving one another rather than worrying about details. In a time when trust matters most, Lupton–Millard earned ours completely. I cannot recommend them highly enough to any family seeking funeral services rooted in professionalism, quality, and sincere care for both the departed and those left behind. We are deeply grateful.”
— Terri Matthews
“I have attended many Lupton services throughout the years along with other establishments. The level of service and care that is provided is unmatched in the city and most likely in the state. The staff is very attentive and professional. They truly make you feel like family and with so much class. I would highly recommend Lupton. Ask for the Vice President Josh, you will not be disappointed.”
— Helen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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