Neptune Society
13241 University Dr, Fort Myers, FL, 33907
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“We elected for the Neptune Society to handle our final care over 12 years ago. We both felt good knowing those details wouldn't fall to our children and knowing that, wherever we were in the world, our wishes would be carried out and that we would be returned safely to our home. When my spouse passed, it was the easiest transition ever; one call by hospice and everything was done. The Fort Myers Neptune Society personnel were the kindest, most understanding and helpful people I think I've ever worked with. I'm very, very grateful for their services. I highly recommend them.”
— Jennifer Tee
“I am truly unable to express the gratitude I have . Hospice guided us through every step of our journey…. A journey that we never thought would come so soon. Every single person that we had contact with, either in person or over the phone, was gentle, kind, respectful and knowledgeable. Losing a loved one is a terrible experience, but I would recommend that when the situation is so hard and sad for you to handle, that you use their expertise. Then Neptune Society stepped in . I was in a state of confusion which with one phone call they dispelled. They explain the procedures to me and what would happen step by step. My funeral director was so understanding and sympathetic that I never had one concern about everything being done correctly and with compassion. The respect they showed to me and the family was incredible.”
— Carol Pease
“I have to say this process was so easy. Everything was explained very well. We are having a military service and the representative was not 100% sure or could not answer all questions but She picked up the phone and was greeted with a very polite and knowledgeable representative that answered every question. We were very comfortable with the whole process. Needless to say, my husband passed away three weeks after purchasing the cremation agreement and it couldn’t have gone more smoothly. That was one thing I was so grateful to have in place. The follow ups after my husband‘s death were Very helpful. We received my husband‘s ashes approximately a week later and again so thoughtfully received.”
— Kirsten Jepsen
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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