Chapel of the Chimes
11667 SE Stevens Rd, Happy Valley, OR, 97086
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Both my parents are buried here. The staff are friendly and caring and the grounds are a peaceful setting.”
— J. Mark Schwanz
“It was a little hard to find because I didn't see what mapquest was up to. I didn't realize it was up and around back of the other church. The director was a solo act and did a fine job. He has a beautiful singing voice we were to experience when he sang amazing grace. It was truly beautiful.”
— T Rose
“I looked onIine for the open hours, none were posted. I was able to make an edit to their google listing and post the hours now. But yesterday I showed up here a little after 4:30pm to try and see the location and be able to prepare for my mom’s upcoming memorial service. Assuming they kept 9-5 hours. As I was by the door reading their posted hours some guy rolls up stating the obvious, they are closed. Thank you captain obvious, he then proceeds to ask me a bunch of questions. Not looking to talk to some stranger that has not identified himself and asks me a bunch of probing questions. Not tactful, I am assuming that he is associated with this place in which if that is true I pray to God this is not an indication of their level of tact and professionalism. Post your hours for all the world to see, online so that people don't have to waste their limited time making a trip across town just for you to be closed, then be patronized by some jerk Follow up 12/28/23 We had moms memorial yesterday and it went fantastically. The subsequent interactions that I had with Stacey were indeed professional, compassionate and helpful. Thank you Stacy for your attentiveness and attention to detail as well as your caring demeanor. It made the experience pleasant, as could be under the circumstance. When things go smoothly and no one has anything bad to say, it is safe to say that you did your job well. With that I am glad to update this review, so that others like me know that we will be taken care of in a manor that is appropriate to the event. Mom was honored and got the send off that she deserved!! A++”
— jamie Harding
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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