TL Knighton Citizens Funeral Home
117 Harrison St, Longview, TX, 75601
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Citizens is and always will be a neighborhood Black owned business that my family has used dating back to as far as I can remember. They have handled the services for numerous of my family members. The most recent was an uncle in 2011, my grandmother in 2015, and my brother in 2023.”
— Kimberly Turner
“Called 4 times no answers no call backs and so used East Texas Funeral Home (best service) … this should never happen to anyone …. Most of the comments giving high rates are owners and their significant others so hard to take the word of these people”
— Amanda Francis
“Had police escorts in every City on the way to the burial site.. So much respect in my eyes.”
— Pamela Smith
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you TL Knighton Citizens Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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