Carolina Funeral Service & Cremation Center
5505 Monroe Rd, Charlotte, NC, 28212
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“My mom's funeral was just 13 hours ago. Steve, Zach, and the rest of the staff were so wonderful to work with. Every detail explained well, no pressure, and outstanding communication throughout the whole process. This is the 4th family member we have entrusted Steve with to give a dignified & beautiful farewell. Reasonably priced. We gave them photos/music to make a video to use during visitation with a good amount of lead time & the final product as well as the flowers exceeded our expectations. I would not hesitate in recommending this funeral home to others.”
— Brenda Macri
“Highly recommended!! Zach took great care of our family. Thanks also to Leslie and Stewart for their assistance. They handled our mother’s details with compassion, kindness and was very professional. We felt like we were in good hands with them We could not have been more pleased.”
— Diane Taylor
“Carolina Funeral Service & Cremation has been and, will continue to be the “go to” for our family needs. Steve and his team are caring, compassionate and, professional. We could not have asked for better for the entire family at such a difficult time. They are able to provide the caring touch in ways big conglomerate places can’t - from the mints on the table to the loving preparation given to our family member, Steve and his team, are the best. Thank you for everything ❤️”
— Judy
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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