Patience-Montgomery Funeral Home
406 1st St, Jackson, MI, 49201
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Patience-Montgomery provided our family with outstanding service and care after the passing of our beloved mother, grandmother and great grandmother. They met with us and helped plan out every detail so that the memorial was truly a wonderful tribute and celebration of her life. Since the Casket, Vault, and headstone had been pre-arranged through a Dignity Funeral Home in Florida, Patience-Montgomery coordinated with them for these products to be available for our use here in Michigan. Their attention to detail and professional manner reassured us that all would be handled with great care and we were not disappointed. Patience-Montgomery is highly recommended.”
— Michael Roxberry
“Absolutely disgusted by the way I was treated by Christopher. He was condescending and downright rude when he learned that I was working on paperwork through DHS to help pay for my sister's cremation. It's bad enough that the price was outrageous for merely treating a body with respect before burning, but being talked down to? I will never recommend this funeral home! If Christopher talks to everyone the way he spoke to me, a grieving sister without family to support me through this difficult and confusing time, then I feel sorry for every sad soul he's worked with. Zero stars. Gross handling of surviving family.”
— Melinda Austin
“Hello, Nothing is more embarrassing than to not have everything in place on the a day to lay my love one away. We couldn't put Keith Williams in the ground on this pass Saturday August 29th after the funeral. We had family and friends from our of town. Now they had to travel back without seeing this. I'm his sister and had to get back home, couldn't change my travel plans due to finances. I hate to have someone lie about their own faults, which was blamed on the cemetery, but this funereal home had all the dates wrong. They messed the last day that we had to see him. My brother was taken back to the funeral home on the day he was suppose to be buried. I would not let them handle an animal burial. They are awful. I am so frustrated. The picture below will show burial site not prepared due to funeral home giving incorrect times, not to mention the errors in the obituary till I asked for corrections. Angel Williams-Kent”
— Nurse . practitioner
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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