Ferrell-Chambers Funeral Home & Cremation Services
924 20th St, Huntington, WV, 25703
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $1,996–$6,278. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Dealing with death is never easy. Lance was amazing to work with. He helped give us peace of mind and reassurance with the process and assisting us make the plans for our dad. Lance is very kind and compassionate, and he remained consistent the entire time. He is quick with his response time and explained the process thoroughly, also answered all questions we had. Ferrell-Chambers offered the best prices and made us feel more comfortable than any other place. If you ever have to handle a loved ones death who didn't have prior plans in order, I highly recommend you use Ferrell -Chambers. Thank you to Lance & everyone at FC for your involvement 💓”
— Jacqui Martinez
“the funeral home staff was friendly and compassionate. they did not pressure us into purchasing extra stuff and made sure to answer any and all questions we had. they made this a much easier process than funeral homes I have dealt with in the past.”
— Jennifer Stanley
“Lance is a star. We live in California and needed the assistance of Ferrell-Chambers to ship our relative's remains back to us. At every step of the way, Lance was informative, helpful and accurate. Could not possibly pass along any higher praise for him during this time. Thank you very very much.”
— David Benn
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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