Botetourt Funeral Home, Inc.
14920 Lee Hwy, Buchanan, VA, 24066
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The people at Botetourt Funeral Home are the most kind and caring people I've ever done "business" with. Every single staff member went above and beyond to make our family's transition with Dad a memorable one. I cannot express enough how much the Conlon family appreciates the outstanding service we received from Botetourt Funeral Home.”
— M Smith
“Today we honored my father-in-law’s passing at BFH, and the entire team made our experience seamless. They creatively accommodated an outdoor, socially-distanced funeral in the middle of winter and provided a beautiful service. Among the many kindnesses we experienced from the BFH folks, Karen and Brenda made today especially gentle for us. I’m so grateful for the way my family was treated at a devastating time.”
— A. S.
“Botetourt funeral home treats you like family. Nice and Friendly. Love how my family was treated during this difficult time . When I make my arrangements it will be threw them. Ray and Bobby Sloan are the best.”
— Missy Johns
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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