National Mortuary Shipping
4701 Hinckley Industrial Pkwy, Cleveland, OH, 44109
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Ohio
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,246–$7,063. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Over the years, my partner and I have used National Mortuary Shipping countless times. I am leaving this overdue review for Ms. Susan Green. These five stars are specifically for her and her continued hard work, determination, constant reassurance through communication and her very soothing voice (sounds like she should be a radio personality or a podcast host). She speaks very intelligently and professionally about all subject matters about our out-of-state funeral coordinating concerns. While working on a recent case with National Mort., the first call I made was answered by Ms. Green and other follow-ups to the next day were managed by her as well. On Monday, the communication and pretty much the integrity of my case fell apart (leaving the family very upset and confused with me) all because Susan was not in that day. Her replacement agent, who was tasked with overseeing my case (as Ms. Green was not on that day), unfortunately could not keep up with the bar that Ms. Green set and how high it is. Overall, we will continue to use the services of National Mortuary Shipping for our out-of-state funeral necessities-- so long as Ms. Susan Green continues to shine like the brilliant luminous star that she is. 7 stars for Susan! *******”
— Shraddha M.
“Hanna was great to work with. She was responsive, helpful, knowledgable and I could not have sent my loved one back home without her help. I highly recommend working with Hanna.”
— d gold
“We've used NMS multiple times now. Lucy has always gone above and beyond to facilitate transports to Peru, Mexico, Albania and other destinations. First Class Service, Five Star Review!”
— Ben Andrews
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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