Castillo Funeral Home
520 N General McMullen Dr, San Antonio, TX, 78228
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,370–$7,456. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“Crystal Luna and Jose Lara did an excellent job getting a prepaid funeral plan. They got everything I needed all for the right price. Thank you very much for making the process so smooth, painless and simple. All staff was polite, professional and most of all caring. Castillo home has laid many of my family to rest and did phenomenal work. Go in see what they’re all about. Thanks much God bless.”
— Robert Carrejo
“During the most emotional, heartache times , Castillo Funeral Home , their staff showed compassion, understanding, patience and warmth. I have personally had multiple tragedies, my mother, brother and father. Each time i went to them , they made it very easy. They were very patient and did not rush us. They explained everything to us in a loving manner. Without a doubt I would refer anyone to Castillo Funeral home. There you a treated like family 🫶🙏”
— Bridget Hernandez
“During one of the most difficult moments of our lives, the staff treated my mother with incredible care, dignity, and gentleness. They arrived promptly and were so thoughtful in covering her with a beautiful throw, sparing our family from the distress of seeing a body bag. Their compassion and attention to detail meant more to us than words can express. We are deeply grateful for the respect they showed my mother and our family.”
— Janie Sanchez
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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