The Groffs Family Funeral and Cremation Services Inc
528 W Orange St, Lancaster, PA, 17603
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,745–$8,633. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Business Hours
What Families Say
“Groff Funeral Home put our family at ease with the transition of our mom passing. Jean was compassionate, empathetic and caring especially with the loss hitting my dad extremely hard. She went above and beyond in the preparation and diligence with the service and memorial. The entire staff was a blessing to our family. Jean has a special calling in the field that she's in. The only thing left to say is that mom would have loved her.”
— charles jiggetts
“Groff Funeral Home provided exceptional support during a difficult time. While we can prepare for these moments, unexpected circumstances can arise, and the guidance and compassion of their team made a world of difference. The entire staff, especially Jean, showed unwavering professionalism and genuine care. I am incredibly grateful for their undivided attention and the compassionate service they provided. I highly recommend Groff Funeral Home for their professionalism and heartfelt compassion.”
— Deborah Furlow
“At a time of loss, emotions are high and stressors are high. The last thing one needs is feeling tense or feeling rushed to put on a nice memorial and funeral for a loved one. This is why I was so thankful that we chose Groff's when the situation affected us. David and Lisa and their staff were comforting, engaging, patient, and very flexible working with the preferences and different perspectives of all involved. They were able to be most accommodating with last minute changes based on whims, and they provided a peaceful, respectful celebration of our loved one's life. We were always given options, and the experience and views shared during this difficult process were right on target and very tailored to our needs. I NEVER got the feeling that this was a business with Groff's. We felt like the staff and principals at Groff were extended family throughout the whole process, and that feeling is invaluable! As a physician who deals with the dying process with patients all too regularly, I will have no hesitation in sharing my VERY positive experience with Groff Funeral Home with all who seek my opinion”
— pev vas
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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