A Dignified Alternative - Hatcher Cremations
9957 Moorings Dr STE 503, Jacksonville, FL, 32257
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
This means they bill the insurance company directly. You don't pay thousands upfront and wait to be reimbursed.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
The FTC Funeral Rule protects you. Every funeral home must provide an itemized General Price List if you ask — in person or over the phone. You are never required to buy a package and can choose services individually. You also have the right to use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
If they had life insurance, it can cover this
Funerals in this area run $2,495–$7,848. If your loved one had a life insurance policy, the benefit can cover these costs — and we'll file the claim and handle the carrier for you, even without the policy number. $0 upfront, and nothing if it doesn't pay out.
Services Offered
Business Hours
What Families Say
“The staff at Dignified Alternative (Hatcher Cremations) was very professional and consoling during this time of loss. They took their time to explain everything in depth and constantly asked if we had any questions about the process. They actually took several calls from us a couple days after the fact and were very helpful in getting the answers we needed. They were also extremely expedient on posting our memorial page for guests to fill out and went above and beyond to make sure the process was seamless as it could be with everything that was on our plate during this time. They also did not try to take advantage of us with the price of the cremation and were very fair in pricing compared to other businesses in their line of work. I would highly recommend giving them a chance to help during this grieving time as they do as much as they can to take whatever off your plate.”
— Andrew Stoinoff
“Katie and Brianna are absolutely amazing. I made the mistake of using another place for my loved ones initial gathering of body. With the whopping price tag I was giving for simple cremation, I immediately called Hatcher. The team at Hatcher.. (Brianna and Katie) were my advocates for getting the DC signed off. Thank you Hatcher!! Wayne Tapp”
— WAYNE TAPP
“When our family lost an important member unexpectedly, we reached out to Hatcher Cremations. From our first interaction, we were met with empathy, a clear explanation of the costs, and a thorough understanding of the process. As someone experienced with traditional funeral arrangements, the mystery and apprehension of something new were allayed by the Hatcher team. Our family and loved ones were treated with respect and honor. I can’t think of a higher-level recommendation.”
— Patrick Biroc
We can help with what comes next.
We file the life insurance claim and recover unclaimed property — the payout can help cover costs like these. $0 upfront.
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